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Terms & Conditions

We are a bridge of every traveler who wants to explore an awesome Komodo National Park and Flores island. We are providing a tour packages both overland tour and oversea tour. It’s supporting by great experienced and knowledgeable staff. Our team will provide a best service for all our beloved customers.

We would like to list some main points of the terms and conditions to escape something that will be happen suddenly and any misunderstanding before you take a decision to do your tour with us in Komodo National Park and Flores Island, indonesia.

Reservation:
Take your time to have a look on our program and plan your holiday on flores and komodo island, Indonesia. Please do not be hesitate to contact us directly on our email address or WhatsApp message. A fixed booking is better thing to help us for preparing all components needed during your tour in Komodo National Park and Flores island.

Communication:
Quotation and confirmation will be sent to you by email or telephone after our program is fixed. We will reply all your email/message within at least 1 x 24 hours.

Deposit & Payment:
For secure of your booking , please leave down payment 35 % in advance and the rest of payment should be done on the day of arrival in Flores Island. Payment could be paid either in Indonesian Rupiah, US dollar, based on the current exchange rate. We will send you our account details to your email address. Please note that we don’t take any responsibility over the payment of bank fees resulting from the transfer of funds. Any such fees are your responsibility.

Cancellation:
Amazing Komodo Tour will charge you with full payment when you are no show on arrival date or very late confirmation. We will charge you 50% when you make cancellation 6 days before your arrival date to cover all bookings.

Refund
No refund for unused service.

Responsibility:
Amazing Komodo Tour is a tour operator based in Labuan Bajo. It only act as an operator for your tours in Indonesia especially in Komodo National Park and Flores tour. We are not responsible for any loss, injury or damage to any person or his property,  delay, or change in itinerary, those are beyond our control. we suggest you to take your own insurance during your holiday. We reserve the right way to change or cancel a program with or without advance notice if it is in the best interest of all concerned

Kind Regard

Gonzales Mbagar

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